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PATIENT AMBASSADOR (FULL TIME)
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$40k-54k (estimate)
Full Time 1 Week Ago
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Compass Group Careers is Hiring a PATIENT AMBASSADOR (FULL TIME) Near Kankakee, IL

Crothall Healthcare
  • We are hiring immediately for a full time PATIENT AMBASSADOR position.
  • Location: Riverside Medical Center - 350 N. Wall Street, Kankakee, IL 60901 Note: online applications accepted only.
  • Schedule: Full time schedule. Monday through Friday, 8:00am - 4:30pm. More details upon interview.
  • Requirement: No experience is necessary. Willing to train!
  • Pay Range: $19.00 per hour to $20.00

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean!

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania in 2020 for the 8th straight time and Beckers Top 150 Places to Work in 2019 for the 4th time. A division of Compass Group USA, Crothall has more than 26,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485 certified since 2019. Our core services include: Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, Laundry and Linen Services, Ambulatory, and Sterile Processing.

Job Summary

Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits.
Essential Duties and Responsibilities:

  • Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership.
  • Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.
  • Supports client satisfaction at a level that ensures account retention.
  • Promotes client awareness of the Patient Experience Program.
  • Assists in customizing programs to meet each account's unique needs as required.
  • Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
  • Assists in effective employee relations programs at unit site.
  • Encourages employee creativity and innovation.
  • Provides recognition for employee when programs are implemented with success.
  • Completes housekeeping tasks when requested by customer or patients.
  • Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter.
  • Performs other duties as assigned.

Qualifications:

  • Possess a thorough knowledge of office procedures and contract administration.
  • Ability to use working knowledge of the environment to meet established goals and objectives.
  • Fiscal and budgetary skills.

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis. 

Crothall maintains a drug-free workplace. 

Job Summary

JOB TYPE

Full Time

SALARY

$40k-54k (estimate)

POST DATE

04/21/2024

EXPIRATION DATE

06/19/2024

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The job skills required for PATIENT AMBASSADOR (FULL TIME) include Leadership, Patient Satisfaction, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a PATIENT AMBASSADOR (FULL TIME). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by PATIENT AMBASSADOR (FULL TIME). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for PATIENT AMBASSADOR (FULL TIME) positions, which can be used as a reference in future career path planning. As a PATIENT AMBASSADOR (FULL TIME), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PATIENT AMBASSADOR (FULL TIME). You can explore the career advancement for a PATIENT AMBASSADOR (FULL TIME) below and select your interested title to get hiring information.

If you are interested in becoming a Patient Ambassador, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Ambassador for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Ambassador job description and responsibilities

Demonstrate knowledge of medications and their correct administration based on age of the patient and patient’s clinical condition with in scope of practice.

03/23/2022: Durham, NC

Perform patient care responsibilities considering needs specific to the standard of care for patient’s age.

04/22/2022: Newport News, VA

Demonstrate ability, under direct supervision of an RN, to perform a head-to-toe assessment on all patients and reassessments as per policy including pediatric, geriatric and the general patient population.

04/22/2022: Detroit, MI

Demonstrate ability to revise plan of care as indicated by the patient’s response to treatment and evaluate overall plan daily for effectiveness.

02/14/2022: New Suffolk, NY

Formulate a teaching plan based on identified patient learning needs and evaluates effectiveness of learning; family is included in teaching as appropriate.

03/07/2022: Sarasota, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Ambassador jobs

As part of their responsibilities, they may need to find others to help get the word out about a brand or to help hire the next round of ambassadors.

05/02/2022: Scranton, PA

Assess and reassess pain management techniques utilized.

04/06/2022: Tacoma, WA

Educate the patient and family regarding pain management.

05/05/2022: Everett, WA

Demonstrate ability to perform treatments and provide services to level of licensure/scope of practice.

04/01/2022: Carson City, NV

Communicate appropriately and clearly to team leader, co-workers and physicians.

04/14/2022: Durham, NC

Step 3: View the best colleges and universities for Patient Ambassador.

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